Overview

Coinsquare is a digital asset platform that requires a secure sign-in process to access trading and wallet features. This guide walks you through the standard login flow, account recovery, two-factor authentication (2FA), common login issues and practical solutions — all presented clearly so you can get back to trading quickly and safely.

Step-by-step: How to Log In

  1. Open Coinsquare in your browser (or the official app) and choose Sign In / Login.
  2. Enter the email address associated with your account.
  3. Type your password. Passwords are case-sensitive — double-check caps lock.
  4. If enabled, complete the 2FA step using your authenticator app or SMS code.
  5. When credentials are accepted you will land on your dashboard.

Tip: Use a strong password manager to store your Coinsquare credentials securely and avoid reusing passwords across sites.

Two-Factor Authentication (2FA)

2FA adds an extra layer of protection. Coinsquare supports authenticator apps (TOTP) and sometimes SMS for account verification. To set up 2FA: visit Account Settings > Security > Enable 2FA and follow the on-screen QR code scan instructions.

If you lose access to your authenticator, use your recovery codes (saved during setup) or follow the account recovery procedure below.

Troubleshooting: Login Not Working

Common causes and quick fixes:

Account Recovery & Support

If you cannot regain access via self-service options, prepare the following before contacting support: a photo ID, proof of address, the email used for registration, and any prior transaction IDs or wallet addresses associated with your account. This speeds verification and helps restore access.

Security Best Practices

Frequently Asked Questions

Q: How long does a password reset take?
A: Reset emails are usually immediate but may take a few minutes; check spam/junk folders.

Q: What if my account is locked?
A: Contact Coinsquare support and be ready to provide identity verification documents.